Privacy Policy

Last Updated: June 17, 2026

At CLUB HAPUNA, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.clubhapuna.com and make purchases from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. INFORMATION WE COLLECT
We collect information you provide directly to us when you:

Place an order (name, email address, billing/shipping address, payment information)
Create an account
Subscribe to our newsletter
Contact us for support
Participate in any promotions or surveys

We also automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, device information, and pages viewed. We use cookies and similar tracking technologies to collect this information.

2. HOW WE USE YOUR INFORMATION
We use the information we collect to:

Process and fulfill your orders
Send you order confirmations, shipping updates, and customer service communications
Send marketing and promotional communications (where you have opted in)
Improve and personalize your experience on our website
Analyze site usage and trends
Detect and prevent fraud and abuse
Comply with legal obligations

3. SHARING YOUR INFORMATION
We do not sell your personal information. We may share your information with:

Service providers: Shopify (e-commerce platform), payment processors, shipping carriers, and email marketing providers who assist us in operating our website and conducting our business
Legal requirements: When required by law, court order, or governmental authority
Business transfers: In connection with a merger, acquisition, or sale of assets

4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve relevant advertisements. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
For more information about how Shopify uses your data, please visit Shopify's Privacy Policy.

5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for a minimum of 7 years for accounting and legal compliance purposes.

6. YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information (subject to certain exceptions)
Portability: Request that we transfer your data to another organization
Objection: Object to our processing of your personal information for direct marketing purposes
Withdrawal of consent: Withdraw consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us at clubhapuna@gmail.com. We will respond to your request within 30 days.

7. EU/EEA AND UK RESIDENTS — GDPR
If you are located in the European Union, European Economic Area, or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your personal information includes:

Contract performance: Processing necessary to fulfill your orders
Legitimate interests: Fraud prevention, improving our services, and direct marketing to existing customers
Consent: Where you have given us explicit consent, such as subscribing to our newsletter
Legal obligation: Where processing is required to comply with applicable laws

You have the right to lodge a complaint with your local data protection authority. For France, this is the CNIL (www.cnil.fr).

8. JAPAN RESIDENTS — APPI
If you are located in Japan, we handle your personal information in accordance with Japan's Act on the Protection of Personal Information (APPI). We collect and use your personal information only for the purposes described in this Privacy Policy. You have the right to request disclosure, correction, addition, deletion, or suspension of use of your personal information held by us. To make such a request, please contact us at clubhapuna@gmail.com.

9. CALIFORNIA RESIDENTS — CCPA
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at clubhapuna@gmail.com.

10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ from those in your country. Where required, we ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

11. SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our store is hosted on Shopify, which maintains industry-standard security measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

13. CHILDREN'S PRIVACY
Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately at clubhapuna@gmail.com.

14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated date. We encourage you to review this Privacy Policy periodically.

15. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

CLUB HAPUNA
Email: clubhapuna@gmail.com
Instagram: @clubhapuna